Cleaning a Medical or Dental Clinic in Calgary: What To Ask
Janitorial work in a clinic is different from an office clean. Here is how to set the boundary and pick a provider.
6 min read · Updated November 2, 2026
Quick answer
A janitorial provider cleans the non-clinical areas of a clinic: floors, washrooms, reception, waiting rooms and staff areas. Clinical surface disinfection and instrument processing follow your own infection prevention policy and are normally done by trained clinic staff.
Clinic managers need a cleaner who respects the line between janitorial work and clinical protocols. Setting that line in writing protects patients, staff and your licence.
Draw the Line Between Janitorial and Clinical
Write down which areas and tasks are janitorial and which belong to clinic staff. Treatment rooms and instrument handling usually follow your own protocol. Confirm what, if anything, you want the janitorial provider to touch.
Typical Janitorial Scope
- Reception, waiting room and hallways
- Washrooms and staff rooms
- Floors: vacuuming, mopping and periodic floor care
- Glass, doors and common touch points
- Garbage and recycling removal
Products and Safety Data
Ask for the product list and safety data sheets so you can check them against your policy. Provide any product restrictions in writing.
Privacy and Key Control
Cleaners may be near patient files and equipment after hours. Ask how crews are vetted, how keys and alarm codes are handled and what the provider does if something goes missing.
Insurance and WCB
Request a liability insurance certificate and WCB clearance before the first visit.
Scheduling Around Patients
After-hours cleaning keeps the clinic clear during opening times. Agree on visit times and what happens if a clean cannot be completed.