Privacy Policy
How HH Contracting collects, uses and protects your personal information.
Last updated November 2, 2026
Who We Are
Heart & Hustle Contracting Inc., operating as HH Contracting, is a cleaning company based in Calgary, Alberta. This policy explains what personal information we collect through hhcontracting.ca, why we collect it, and the choices you have. We handle personal information in line with Alberta's Personal Information Protection Act (PIPA) and, where it applies, Canada's PIPEDA.
What We Collect
We collect only what we need to answer you and do the work. This includes:
- Contact details you give us: name, email address, phone number and service address.
- Project details you share in a quote or contact request: type of service, building size, timing, notes and any photos you upload.
- Basic technical data your browser sends automatically, such as IP address, device type and pages viewed, which helps keep the site secure and working.
How We Use It
We use your information to respond to enquiries, prepare quotes, schedule and carry out cleaning work, invoice for completed work, and meet legal and insurance obligations. We do not sell your personal information.
Who We Share It With
We share information only with people who help us run the business, such as our website host, email provider, payment processor and accounting tools, and only as needed for those services. We may also disclose information where the law requires it. Some of these providers store data outside Canada, including in the United States, where it may be accessible under local law.
Cookies and Analytics
This site uses cookies only where needed for it to work. If we add analytics or advertising tools, we will update this policy first and, where required, ask for your consent.
How Long We Keep It
We keep enquiry and job records for as long as needed to serve you and meet tax, insurance and legal requirements, then delete or anonymize them.
Your Rights
You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to our using it, subject to legal limits. Withdrawing consent may mean we cannot provide a quote or service. To make a request, you can reach us at info@hhcontracting.ca or +1 (368) 996-9842.
We will respond within the time required by law.
Security
We use reasonable safeguards to protect personal information, including access controls and encrypted connections. No system is perfectly secure, so we cannot guarantee absolute security.
Changes to This Policy
We may update this policy from time to time. The date at the top shows when it last changed.
Contact Us
Questions or complaints about privacy? You can reach us at info@hhcontracting.ca or +1 (368) 996-9842. If we cannot resolve your concern, you may contact the Office of the Information and Privacy Commissioner of Alberta.