Guide

Is Your Cleaning Company Covered? Insurance and WCB Questions To Ask in Alberta

A short list of questions that protects you if something goes wrong on site.

5 min read · Updated November 2, 2026

Quick answer

Before hiring a cleaning company in Alberta, ask for a current certificate of liability insurance, a WCB clearance letter, and clarity on whether subcontractors are used and covered. Request documents in writing before work starts, and keep copies on file.

When a cleaner damages a floor or a worker is hurt on your property, coverage decides who pays. A ten-minute conversation before the job protects you.

Liability Insurance

Ask for a certificate showing the policy holder, coverage amount and expiry date. Confirm it is current and covers cleaning operations. A certificate naming you as certificate holder is common for commercial work.

WCB Clearance

Request a WCB clearance letter showing the company is in good standing. This helps confirm that workers are covered in case of injury on your property.

Subcontractors

Some specialty services such as duct or carpet cleaning are delivered by subcontracted technicians. That is normal, but ask who they are and what coverage they carry. The company hiring them should verify it.

Keep Records

Certificate of insurance with expiry date
WCB clearance letter
Written scope and price
Contact for the person on site

Common Questions

Do all Alberta cleaning companies need WCB?

Requirements depend on the business and its workers. Ask for proof of coverage or clearance regardless.

How do I verify a certificate of insurance?

Check the policy dates and coverage amount, and contact the insurer or broker if anything looks unclear.

Should I worry if a company uses subcontractors?

Not by itself. Ask who they are and what coverage they hold.

Can I see H&H Contracting insurance documents?

Yes. Ask for current insurance and WCB documents with your quote.